#HANDYPRINT LICENSE ERROR FULL#
Log on to the License server as full administrator. Log on to the machine with Desktop Studio installed as the license server full administrator. Log on to the license server machine as an administrator and use the Computer Management Administrators tool to add the new administrator to the local Administrators security group. Note: Administrators can be removed later after Desktop Studio is configured which is able to use the License Configuration Service. To set up a full administrator on the License Configuration Service, use any of the following solutions to set up a new administrator. It also adds all existing Desktop Studio administrators to the license configuration server to view the license use information. This forces the Desktop Delivery Controller to reconnect to the license server and validate the licensing information. Refer to Microsoft documentation for details on configuring trust relationships.Ĭomplete the following tasks to re-validate a connection to the License Configuration Service:Īccess the Licensing node in Desktop Studio.Ĭlick Verify to refresh the licensing configuration information. For this authentication process to work, either the license server must be in the same domain as the XenDesktop site, or there must be a two-way trust between both domains. The License Configuration Service uses Active Directory (AD) authentication to approve which users are allowed to retrieve license information. This is generally because of the domain setup issues. Some administrators setup on the License Configuration service might still experience problems when connecting to the service. Other full administrators can add the new administrators to the License Configuration service. Local administrators of the license server machine are implicitly full administrators of the License Configuration Service installed on that machine. The error does not signify that XenDesktop is not functioning as expected or that the users cannot connect to their desktops and applications.įor administrator authentication issues, only full administrators can connect to the License Configuration Service. The error “Can’t get license info” appears if Desktop Studio cannot detect the License Configuration Service. When the administrator specifies the address of the license server, Desktop Studio attempts to discover the License Configuration Service to allow more reading of license usage. queryPRMan.The license server can be registered with XenDesktop either when XenDesktop is configured, or through the Change license server action on the Licensing node in Desktop Studio.LicenseApp\bin\LicenseApp.exe - the license status application.PixarLicenseServer - the license server program.The license server is installed, by default, in C:\Program Files\Pixar\PixarLicense-LA- and contains the following components and scripts: RenderMan and other plugins should then run as expected. When the License Server is running correctly, the LicenseApp program will display information about license features and the counts: The Services control panel will show all the services on Windows, find the one for the Pixar License Server 21.0:įrom this window you can start, stop, pause and restart the license service.
To start the license service, open the Start Menu, type Services and select the control panel for Services: When installing on Windows, the service is automatically installed and started by the installer. The LicenseApp is a useful tool for indicating the current state of your license server, it can be run on the client machines as well and will remotely query the server for the status. R50005 license source: you then run the LicenseApp, it will likewise report that it was not able to run contact the license server.
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